What is the issue about? Please select the option that best describes your concern. This helps our team route your report to the right person and respond more effectively. Examples: “A contractor I was matched with” – if your concern is about a contractor’s behavior, work quality, or communication “A homeowner I was matched with” – if you’re a contractor reporting an issue with a customer “Communication issue” – delays, ghosting, or unclear responses “Job quality or professionalism” – incomplete work, rude behavior, or missed appointments “Safety concern” – unsafe practices or situations that put people or property at risk “Misrepresentation or dishonesty” – false claims, misleading profiles, or unlicensed work “Billing or pricing concern” – disputes over costs, payment, or quotes “Other” – anything not listed above If you’re unsure, just pick the closest match—we’ll review the full description in the next step.