Trust Isn’t a Feature—It’s the Foundation

At Foxura, trust isn’t an extra feature—it’s the foundation we build everything on. We’re here to make sure homeowners feel confident when they hire, and contractors feel empowered to grow without jumping through shady hoops. No fluff, no fine print—just a platform that backs its people and does things the right way.

Only the Verified Survive

Before a single contractor shows up on Foxura, they have to pass our no-nonsense verification process. We don’t list just anyone with a ladder and a logo—only licensed, insured, and proven professionals who play by the rules, show up ready, and do things the right way. If they can’t back it up, they don’t make the cut. Simple as that.

What We Check Before Anyone Gets the Foxura Stamp

We don’t just let anyone in. Before a contractor ever appears on Foxura, they’ve got to clear some real hurdles—not just check a box.

Here’s what we verify:

Registered Business We make sure they’re a legally registered business in good standing—not someone moonlighting with a toolbelt and a dream.

General Liability Insurance Stuff happens. That’s why we require proof of active coverage—to protect both you and the contractor if things go sideways.

Workers’ Comp (When Required) If their state says workers need it, we make sure they have it. No loopholes, no gray areas.

Licensing (Where It Counts) For trades like electrical, HVAC, or roofing, we check that licenses are current and legit. If it’s required, it’s verified.

Background Checks (Coming Soon) We’re working on adding background screenings to take trust even further—because peace of mind should come standard.

At Foxura, “verified” actually means something. When you hire a Foxura Pro, you’re working with someone who meets real industry standards—not just someone who filled out a form and crossed their fingers.

Your Info Stays Safe. Period.

At Foxura, your privacy isn’t just a policy—it’s a promise. We don’t sell your data, don’t resell leads, and definitely don’t believe in inbox spam attacks. The only people who see your info? Verified contractors in your ZIP code who’ve passed our strict screening.
Everything you share is securely stored and used only to connect you with qualified pros who can actually help. No gimmicks. No shady data deals. Just smart, secure matchmaking between homeowners and trusted professionals.


Not Every Request Makes the Cut (and That’s on Purpose)

At Foxura, we know your time is valuable (and your inbox isn’t a landfill). That’s why we review every homeowner request before it reaches you—filtering out the fluff, the fakes, and the “just browsing” crowd. You’ll only hear from people who are actually looking to hire, so you can focus on real work—not chasing dead ends.


How We Keep Lead Quality High (So You Don’t Waste Your Time)

We don’t just pass along every request that comes in—we put each one through the Foxura filter to make sure it’s worth your attention. Here’s how:

Manual Review Every request is checked by a real human (not a robot named Gary) before it ever hits your inbox.

Verified Contact Info If it doesn’t have a working phone number, email, and service address, it doesn’t get through. Period.

Clear Project Details: We ask homeowners for real info—not just “Need help”—so you know what kind of job you’re walking into before you reach out.

No Spam. No Reselling. No Nonsense. We never resell leads or blast them out to random third parties. You only get matched with real requests in your trade and service area.

This process saves you time, filters out the noise, and helps you connect with homeowners who are actually ready to hire—not just “exploring options.”

Code of Conduct


To ensure a positive experience for everyone on the Foxura platform, we hold both contractors and homeowners to a high standard of professionalism, respect, and accountability.

For Contractors:
We expect Foxura Pros to communicate, arrive on time, and provide honest, transparent estimates. Professionalism and follow-through are essential to maintaining trust with homeowners—and with us.
For Homeowners:
We ask that all homeowners treat contractors with respect, respond in a timely manner, and provide accurate information about their project needs.
For Everyone:
Foxura reserves the right to suspend or remove any user—contractor or homeowner—who violates these expectations or engages in unprofessional, dishonest, or abusive behavior.
Our platform thrives on trust, and we’re committed to maintaining a safe, reliable experience for all.

If Things Go Sideways, Here’s What to Do

At Foxura, we get it—sometimes even the best jobs hit a snag. Whether you’re a homeowner who didn’t get the service you expected, or a contractor dealing with a tough situation on the job, we’ve got your back. Our team is here to listen, help, and work toward a fair solution—because trust isn’t just built when things go right, it’s proven when they don’t.

If something’s not right or you’ve got a concern, don’t stay stuck—reach out. You can email us directly at [email protected] or fill out our quick Foxura Issue Report . Every submission is personally reviewed by our team (no bots here), and we aim to get back to you within 1–2 business days. We take your concerns seriously—because that’s what real support looks like.

Every concern we receive is handled with fairness, privacy, and a no-drama attitude. Our goal? Resolution that makes sense for everyone involved. We’re also working on a Dispute Resolution FAQ to walk you through common situations and how we handle them—because clear expectations make everything easier (and less awkward).

We Don’t Just Match You—We’ve Got Your Back

At Foxura, it’s not just about making introductions. It’s about standing behind every connection with real support, real standards, and real accountability. Because when trust is the goal, the follow-through matters just as much as the match.

Questions? Totally Normal. We’ve Got Answers.

We get it—choosing a contractor is a big deal, and your trust means everything to us. That’s why we’ve rounded up the questions we hear most often from homeowners about how Foxura works, how we protect your info, and what you can expect when you work with one of our verified pros. Consider this your shortcut to clarity (and peace of mind).

How do I know the contractor I’m matched with is legit?

Great question—and one we take seriously. Every Foxura contractor is vetted before they ever show up in your match list. We verify business registration, active insurance, and any required state or trade licenses. If they can’t prove it, they don’t make it on the platform. Simple as that.

Will my personal info get blasted to a bunch of companies?

Nope. Never. At Foxura, your info stays safe and private. We only share your request with a small number of verified pros in your area who meet our standards—and that’s it. No mass email blasts, no surprise phone calls from random companies, and absolutely no selling your data. We hate spam, too.

What if the contractor I was matched with doesn’t feel like the right fit?

No pressure, ever. If something doesn’t sit right, trust your gut—we’ve got options. Just shoot us a message at [email protected], and we’ll help match you with someone who’s a better fit for your project (and your peace of mind).

Do contractors have to pass a background check?

Not yet—but we’re working on it. Right now, we focus on verifying licenses, insurance, and business legitimacy. Background checks aren’t currently required, but we’re actively exploring ways to add that layer of protection to make Foxura even safer for homeowners. Stay tuned—we take trust seriously.

What if something goes sideways with my project?

Life happens, and we’re here for it. If something doesn’t go as planned, reach out to us at [email protected] or fill out our Issue Report Form. We’ll review your situation carefully and work with both you and the contractor to find a fair solution. Because trust doesn’t end when the job starts—it’s what carries it through.

Still need help? Let’s talk it out.

Can’t find what you’re looking for? No worries—we’re here for real conversations, not automated runarounds. Reach out anytime and we’ll help you get the answers (and support) you need.

Talk to a Real Human